What information do we collect?
Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details.
We collect personal information when you ask about our activities, register with us, (eg registering on a newsletter), volunteer and make a donation to us, or otherwise give us personal information.
For non-personal information such as IP address (the location of the computer on the internet) and cookies, please see below.
How do we use your information?
We use your information in the ways set out below unless you are specifically notified otherwise. We use your personal information to give you the information, support, services, or products you ask for.
We may also use your information for administrative purposes, to let you know about changes to our services or policies, to create a profile of your interests and preferences and, if you agree, we may also use your information to send you communications about our work and how you can help us to help you, for example, information about our campaigns, volunteering and fundraising activities.
We will not sell your details to any third parties but we may sometimes share your information with our trusted service providers who are authorised to act on our behalf and associated organisations who work on our behalf or whom we work with in partnership to deliver and improve our services. In addition, from time to time we may exchange your personal information with other organisations for the purposes of fraud and credit risk reduction. In these circumstances we always require strict compliance with our instructions and, in the case of third party organisations, require that your personal information is not used for their own business purposes.
We will always seek your consent to the use of your personal information by giving you the option to say ‘no’ to its use. In the case of sensitive personal information, we will ask you to indicate your express consent in allowing us to use it, which may involve one of the following methods: giving us your permission verbally; ticking a box; clicking an icon; sending an email; submitting a form; or subscribing to a service. When we seek your consent to using your personal information, we will tell you what we want to use it for and, other than as described in this policy, we won’t use it for any other purpose.
Small Kindness is responsible for collecting your personal information. Any information we collect is stored and processed in the UK, where this is not the case, we will inform you and where appropriate, seek your consent. Other than as set out in this policy or as required by law, your personal information is not shared with third parties or used in any other way unless you agree.
When we collect your personal information we use strict procedures and security features to prevent unauthorised access. However, no data transmission over the Internet is 100% secure. As a result, while we try to protect your personal information, Small Kindness cannot guarantee the security of any information you transmit to us and you do so at your own risk.
What are cookies?
Cookies are small text files placed on your computer by websites you visit.
They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the site. Some of the cookies we use are essential in order for parts of the website to operate. In the table below we have given a description and purpose for each cookie we use.
We use information derived from cookies in order to:
- Compile statistics on how our website is being used, which can help us to improve our website and online services.
- Facilitate users’ ability to navigate through the website.
- Ascertain whether the website is operating effectively.
- Personalise and improve the service we offer you by understanding your preferences and establishing which areas of the website are most relevant to you.
We also use cookie technology with our online registration forms to ensure we maintain your confidentiality and security as you move through secure or password protected areas of the our websites.
In your web browser you can control which types of cookies you allow. You can turn cookies on or off using your browser’s settings. You can also delete cookies and clear your browser’s cache (history).
The Small Kindness website may include links to other sites, not owned or managed by us. We cannot be held responsible for the privacy of information collected by websites not managed by us.
If you’re 16 or under
If you’re aged 16 or under, you must get your parent/guardian’s permission before you provide any personal information on the Website. If you do not have permission, you are not allowed to give us your personal information.
Accessing and updating your personal information
You can ask us what information we hold about you by contacting us. Equally, please keep your information up to date by letting us know of any changes at the above address.
Changes to this policy
For any further information please email us on firstname.lastname@example.org